Privacy Policy

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Services and informs You of Your privacy rights and how the law protects You.

We use your Personal Data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretations and Definitions

Interpretations

Words whose initial letter begins with a capital letter have the meanings defined in the following conditions. The following definitions will have the same meaning regardless of whether the words appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Services or parts of our Services.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where ‘control’ means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other managing authority.
  • Company (referred to as ‘Company’, ‘We’, ‘Us’ or ‘Our’ in this Agreement) refers to PT Emerald Visa Konsultan, Ciputra World Office Tower, FI. 20 Unit 18.
  • Cookie is a small file placed on your computer, mobile device or other device by a website, which contains details of your browsing history on that website among its many uses.
  • Country refers to: Indonesia
  • Device means any device that can access the Services such as a computer, mobile phone or digital tablet.
  • Personal Data adalah informasi apa pun yang berkaitan dengan individu yang teridentifikasi atau dapat diidentifikasi.
  • Service refers to the Website.
  • Service Provider means any person or legal entity that processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Services, to provide the Services on behalf of the Company, to perform services related to the Services or to assist the Company in analysing how the Services are used.
  • Usage Data refers to data collected automatically, whether generated by the use of the Service or from the Service infrastructure itself (e.g., duration of page visits).
  • Website referring to PT Emerald Visa Konsultan, accessible from https://emeraldvisakonsultan.com/
  • You means the individual accessing or using the Services, or the company, or other legal entity on whose behalf such individual is accessing or using the Services, as applicable.

Collection and Use of Your Personal Data

Type of Data Collected

A. Personal Data

When using Our Services, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  1. Email address
  2. First and last name
  3. Phone number
  4. Address, State, Province, Postcode, City
  5. Usage Data

B. Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Services through a mobile device, We may automatically collect certain information, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, Your mobile device's IP address, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyse Our Services. The technologies We use may include:

  • Cookies or Browser Cookies. Cookies are small files that are placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Services. Unless you have adjusted your browser settings so that it will refuse Cookies, our Services may use Cookies.
  • Web Beacon. Certain portions of our Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited the page or opened the email and for other related website statistics (for example, recording the popularity of certain sections and verifying system and server integrity). Cookies may be either ‘Persistent’ Cookies or ‘Session’ Cookies. Persistent Cookies remain on your personal computer or mobile device when you are offline, whereas Session Cookies are deleted as soon as you close your web browser.


We use Session Cookies and Persistent Cookies for the purposes set out below:

  • Essential/Critical Cookies
    Type: Session Cookie
    Organised by: Us
    Purpose: These cookies are essential to provide the services available through the Website and allow you to use some of its features. These Cookies help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services You have requested cannot be provided, and We only use these Cookies to provide those services to You.
  • Cookie Policy/Acceptance Cookie Notice
    Type: Persistent Cookie
    Organised by: Us
    Purpose: This cookie identifies whether the user has accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookie
    Organised by: Us
    Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preferences. The purpose of these Cookies is to provide you with a more personalised experience and avoid you having to re-enter your preferences each time you use the Website.


For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

C. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Services, including to monitor the use of our Services.
  • To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to various functions of the Service available to you as a registered user.
  • For contract execution: development, compliance and performance of purchase contracts for products, goods or services You have purchased or other contracts with Us through the Services.
  • To contact you: To contact you by email, phone call, SMS or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the contracted functions, products or services, including security updates, when necessary or reasonable for their implementation.
  • To give you newsYou may also receive information, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests to us.
  • For business transfer: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data We hold about users of Our Services is among the transferred assets.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve the Services, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of our Services, to contact you.
  • For business transfer: We may share or transfer Your personal information in connection with, or during the negotiation of, a merger, sale of Company assets, financing, or acquisition of all or part of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require such affiliates to honour this Privacy Policy. Affiliates include Our parent company and other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when you share personal information or interact in public areas with other users, the information is visible to all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

D. Storage of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, unless this data is used to strengthen security or to improve the functionality of Our Service, or We are legally obliged to retain this data for a longer period of time.

E. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operational offices and elsewhere where the parties involved in the processing are located. This means that this information may be transferred to - and stored on - computers located outside of Your state, province, country or governmental jurisdiction that has different data protection laws than Your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information constitutes your agreement to such transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to any organisation or country unless there are adequate controls in place including the security of Your data and other personal information.

F. Delete your Personal Data

You have the right to erase or have Us assist in erasing Personal Data that We have collected about You.

Our Service may provide You with the ability to delete certain information about You from within the Service.

You can update, change or delete Your information at any time by logging into Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct or delete any personal information that You have provided to Us. However, it should be noted that We may need to retain certain information where We have a legal obligation or legal basis to do so.

G. Disclosure of Your Personal Data

  • Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

  • Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

  • Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  1. Comply with legal obligations
  2. Protect and defend the Company's rights or property
  3. Prevent or investigate possible errors in connection with the Service
  4. Protect the personal safety of Service Users or the public
  5. Protects against legal liability

  • Protects against legal liability

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We endeavour to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We learn that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to delete such information from Our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may need your parent's consent before collecting and using that information

Links to Other Websites

Our Services may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

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